Contact Us

Here are some quick answers to common questions:

Q1. When will I receive my order-tracking number?
A1. Via email usually within 1-3 days depending on the shipper handling the order.

Q2. Why isn't my order-tracking number working?
A2. It can often take between 2-5 days for shipper's to activate the number in their system.

Q3. How fast is the delivery time?
A3. 5-30 Days ~ this depends on your location (eg. International) and the shipper.

Q4. What is the exchange/return policy?
A4. We value our customer's experience passionately. If you have any issue with your order or product, e-mail us at support@thebeardedmercantile.com.